In Kochi, grocery shopping has been given a great makeover. This is because of the new age utility-based Grocery Delivery Service App introduced by Bigbasket and this is what we like to share with you today. In case you are looking to start your venture or love to gain prominence in the world of healthy eating lifestyles, such an app will help you incredibly.

We are talking about a lifestyle where we all live through our smartphones and that means we need convenient mobile apps that help us love on with just a click. Just like we handle our daily payments and fashion shopping from various apps, the same is done in a grocery shopping app.  Here we like to guide you on How to Create a Grocery Delivery Service App Similar to Bigbasket

Why is Bigbasket a perfect example of a mobile app?

Simply because it looks good, and can be accessed with ease! Plus, we can’t stress this enough- a great mobile app ought to bring some leads, some customers, and some profits. Well, here this is happening. So, why not study what’s in their kitty on the technical side?

To start with, Choose the kind of business model

Marketplace platform

Such marketplaces have digital menus consisting of items from a wide range of sellers. You can make your orders and then a delivery driver will deliver the product to you. This is a common form of e-commerce platform. They usually don’t offer a self-pickup feature.

Delivery Aggregators

This is very similar to Marketplace but all the products are presented under a single brand like Uber whereas Marketplace has multiple brands under a single brand just as in the case of Amazon. Here, you have the option of self-pickup or online delivery.

Grocery Chain Application

Brands like Walmarts with a chain of stores have their applications with regard to managing orders and buying groceries. The companies will also likely benefit from the advantage of having a central application and it will help in delivering better service.

Apps for Independent Store

If you own a Grocery Delivery Service App, then you are independent and will strike out in the competition. You need not expect thousands of downloads on the Play Store but it will help in spreading the word about your store.

Also Read-Mobile App Development Trends

 Essential Features of a Grocery Delivery App

Customer Registration

When the app is opened for the first time, there should be a window or message for the user registration. This has to be made as convenient as possible and you can give the customers different options like using their social media handles (Gmail, Facebook, etc) if needed as well. Only the relevant information has to be collected like the name, address, delivery preference, etc. You don’t want to obtain personal or other confidential information from the customer.

Searching

A search function is a bare minimum to be expected in a Grocery App. Essentially, by including a search feature, you are saving the users a lot of time as they can get what they need in a very short time. Else, they would have to scroll through the entire product catalog which is quite wasteful. Advanced functionalities like a filter, and search suggestions, are a bonus but definitely will help your app to stand out from the rest.

Payment Options

On a personal note, payment security is the most important feature that I look for in a Grocery App. Multiple modes of payment like a credit card, debit card, UPI transactions, pay later schemes, cash on delivery, etc will always help. Also, it is good to have a feature to give tips to your delivery partner in case of quick delivery.

Shopping Cart

A shopping cart is an incredibly useful but often understated feature when designing such applications. If you have a large family or if you are in the habit of buying groceries once a month, then you would probably need to buy a lot of groceries. In such situations, it is quite easy to forget what you need to purchase. So having a cart where you can place the items will help you to confirm that you have not missed anything. Additionally, the app should be designed in such a way that it is quite easy to switch between the shopping cart and the store.

Notifications

Notifications are indispensable for Grocery Apps. Notifications have many functions-to updates about the delivery status, any cool discounts or cash backs, or whether any item has come back in stock as well. Notifications have to be delivered in such a way that they deliver information that is relevant to the user. Developers can use the search history of the customer to identify the items or groceries which they buy frequently and send notifications in case of any discount with regards to them.

Feedback Forms

Customer Feedback is quite important as it helps the customer to voice their opinion which in turn is beneficial to deliver a better experience through the app. Users can write reviews about the product quality and also mention any problems with the delivery like delayed delivery, order mix-up, etc.

Helpdesk

A customer service helpdesk is vital to any kind of commercial application. For example, if the grocery item is of bad quality and you want a replacement or refund, then you need to contact customer service. This kind of communication will help to build trust between the user and the store. Also, warranty claims if any can also be done by contacting the help desk.

Order Management

This covers everything from tracking the orders, to order cancellation and the schedule of the delivery. By tracking the order, the customer will know where the delivery partner is currently and the approximate time for the order to be delivered. Order Cancellation will save you a lot of money in case you accidentally placed the order. The delivery schedule adjustability is very convenient as you can time the delivery such that you will be at home to receive it.

Location Feature

The application ought to be able to access your location. This will allow the app to create a personalized experience for you depending on your region and the kind of produce in demand in that place.

Price Comparison

This is not an essential future for a grocery store or app but it is more than helpful for your end users. For example, if the app has the same items from different stores, you can compare them side by side to see which one offers better value.

Wishlist

 Wishlist is something that I love in any app. Suppose that your favorite item is not available or out of stock or priced too high, by adding it to the wish list, you have the option of revisiting it later. You also won’t forget what you had been planning to purchase in the meantime.

Tips while designing a delivery app

• Register the driver using a method of their choice to obtain their contact information and details.
• Provide the option for drivers to accept or reject incoming orders.
• Provide a GPS System that is precise and easy to use.
• Include a chat feature for the drivers to connect with the customer.
• Display data about the completed as well as pending orders.

Have we piqued in some hope for a lovely grocery shopping business? Often people do not live for their dreams, because of the lack of knowledge. Well, here we have the know-how and the expertise on building and paving way for results. Check out Bigbasket Grocery Delivery Service App and then if you have something great in your mind, feel free to get in touch with us. Own your grocery app from anywhere in this world.